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Table Of Content
Best Retail IT Managed Services Companies
Rankings Updated : February, 2026
The retail management systems software market is set to hit $6.8 billion by 2031 (VerifiedMarketResearch). Therefore, leading businesses rely on retail IT managed services companies to optimize their supply chain and guarantee 24/7 transaction uptime.
103
Companies
List of Retail IT Managed Services companies
About
Improving specializes in enhancing businesses’ digital presence, helping them achieve measurable results. Founded in the year 2010, Improving has earned the confidence of companies across industries. Thanks to their teamwork and transparency, ... [View Improving profile ]
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About
Since 2018, Ekotek has made its mark in multiple industries. Focused and outcome-driven, we are ready to push our limits to ensure scalability and customer satisfaction through our suite of services. Our collaborative and progressive approach ha... [View Ekotek profile ]
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About
Since 2015, ein-des-ein has made its mark in multiple industries. Focused and outcome-driven, we are ready to push our limits to ensure scalability and customer satisfaction through our suite of services. Our collaborative and progressive approa... [View ein-des-ein profile ]
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About
Since 2010, Mallow Technologies Pvt., ltd. has made its mark in multiple industries. Focused and outcome-driven, we are ready to push our limits to ensure scalability and customer satisfaction through our suite of services. Our collaborative and... [View Mallow Technologies Pvt., ltd. profile ]
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About
Since 1988, Baltic Amadeus has made its mark in multiple industries. Focused and outcome-driven, we are ready to push our limits to ensure scalability and customer satisfaction through our suite of services. Our collaborative and progressive app... [View Baltic Amadeus profile ]
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Your Perfect Project Partner Is
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About
Since 2000, WaveAccess has made its mark in multiple industries. Focused and outcome-driven, we are ready to push our limits to ensure scalability and customer satisfaction through our suite of services. Our collaborative and progressive approac... [View WaveAccess profile ]
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About
Since 1993, SaM Solutions has made its mark in multiple industries. Focused and outcome-driven, we are ready to push our limits to ensure scalability and customer satisfaction through our suite of services. Our collaborative and progressive appr... [View SaM Solutions profile ]
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About
Since 2004, AllianceTek Inc. has made its mark in multiple industries. Focused and outcome-driven, we are ready to push our limits to ensure scalability and customer satisfaction through our suite of services. Our collaborative and progressive a... [View AllianceTek Inc. profile ]
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Software Development Company
About
ThePlanetSoft is a leading Shopify development expert and custom software development company helping startups, enterprises, and growing brands build scalable, high-performance digital products. With deep expertise in Shopify development, SaaS p... [View ThePlanetSoft profile ]
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Industries
Halo Digital
TOP RATED
A Web and Mobile App Development Company
About
Halo Digital is a full-service software development and digital consulting company specializing in building scalable, high-performance digital solutions for startups, growing businesses, and enterprises worldwide. Founded in 2023, Halo Digital d... [View Halo Digital profile ]
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Abstract Infosys
TOP RATED
Result-Driven SEO & Digital Marketing Agency
Key Clients:
- Spread Maya
- Abiral Himalayan Dog Chew
- MyThriftXchange
About
Abstract Infosys Nepal is a result-driven service digital marketing agency based in Nepal, dedicated to helping businesses amplify their online presence and achieve measurable growth. With a team of skilled professionals specializing in SEO, soc... [View Abstract Infosys profile ]
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Industries
Key Clients:
- Doll
- Orangeswap
- MMOswap
- KCCMemepad
- Iswap
About
Appticz has been active in the B2B service sector since 2020. The organization focuses on the delivery of technical and strategic solutions for a client base that includes Doll, Orangeswap, MMOswap, KCCMemepad, Iswap, FAST MOON, Tata Swap, LEGIT... [View Appticz profile ]
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Industries
Key Clients:
- Samsung
- MARS
- DHL
- AIA
- Prudential
About
Vinova has been active in the B2B service sector since 2010. The organization focuses on the delivery of technical and strategic solutions for a client base that includes Samsung, MARS, DHL, AIA, Prudential, Singtel, Keppel, FWD. Their operation... [View Vinova profile ]
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Industries
Key Clients:
- ADNOC
- DP World
- Government of India
- GAMEFORCE
- KPMG
About
ViitorCloud Technologies has been active in the B2B service sector since 2011. The organization focuses on the delivery of technical and strategic solutions for a client base that includes ADNOC, DP World, Government of India, GAMEFORCE, KPMG, P... [View ViitorCloud Technologies profile ]
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Industries
Key Clients:
- EMAAR
- Staples
About
VisionX has been active in the B2B service sector since 2017. The organization focuses on the delivery of technical and strategic solutions for a client base that includes EMAAR, Staples. Their operational model is built on meeting specific proj... [View VisionX profile ]
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Industries
Key Clients:
- Rare Rabbit
- Lenskart
- Sequoia Capital
- Truecover
- Trestique
About
Lucent Innovation Inc has been active in the B2B service sector since 2013. The organization focuses on the delivery of technical and strategic solutions for a client base that includes Rare Rabbit, Lenskart, Sequoia Capital, Truecover, Trestiqu... [View Lucent Innovation Inc profile ]
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Industries
Key Clients:
- Walt Disney
- PayPal
- THG
- Baylor Scott and White Healthcare
- Shell
About
Syberry has been active in the B2B service sector since 2011. The organization focuses on the delivery of technical and strategic solutions for a client base that includes Walt Disney, PayPal, THG, Baylor Scott and White Healthcare, Shell, FTSE ... [View Syberry profile ]
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Industries
Key Clients:
- Cloud Amber
- Novalys
- Qorus
- Art Guild
- Keeler
About
Cygnet.One has been active in the B2B service sector since 2000. The organization focuses on the delivery of technical and strategic solutions for a client base that includes Cloud Amber, Novalys, Qorus, Art Guild, Keeler, MaxSold, Cantab Soluti... [View Cygnet.One profile ]
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Industries
Key Clients:
- SOCAR
- Netpeak
- MOYO
- Chain Broker
- Concert.ua
About
SoloWay Technologies has been active in the B2B service sector since 2008. The organization focuses on the delivery of technical and strategic solutions for a client base that includes SOCAR, Netpeak, MOYO, Chain Broker, Concert.ua, VEER, Gastro... [View SoloWay Technologies profile ]
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Industries
Key Clients:
- Hearst Newspapers
- Fluent
- Oxford Innovation
- MHW
About
Ignitho Technologies has been active in the B2B service sector since 2016. The organization focuses on the delivery of technical and strategic solutions for a client base that includes Hearst Newspapers, Fluent, Oxford Innovation, MHW. Their ope... [View Ignitho Technologies profile ]
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Industries
Key Clients:
- MAF App Tabaud App Hardee's KSA Best Ride Playsee App Cabify Curb Free Now Obi Arab chat Playsee Free Dating Mingle2 Zoosk Homesnap UAE Property
About
Appikr Labs has been active in the B2B service sector since 2013. The organization focuses on the delivery of technical and strategic solutions for a client base that includes MAF App Tabaud App Hardee's KSA Best Ride Playsee App Cabify Curb Fre... [View Appikr Labs profile ]
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Industries
Key Clients:
- Bostik
- FastPAYE
- Beautizon
- ViOps
About
Established in 2017, Xenia Tech has managed project requirements for organizations like Bostik, FastPAYE, Beautizon, ViOps. The firm operates as a dedicated partner, handling the day-to-day deliveries of digital projects and performance monitori... [View Xenia Tech profile ]
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Saawahi IT Solution LLP
About
Saawahi IT Solution is a top-tier Software Development Company offering cutting-edge digital solutions to businesses worldwide. We specialize in AI Agent, AI chatbot , AI Automated workflow, AI Power developer, N8N workflow, Generative AI develo... [View Saawahi IT Solution LLP profile ]
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Buying Guide
Services Offered by IT Managed Service Companies for Retail
The offerings of the best IT Managed Service Companies for Retail will guarantee total operational uptime, payment security, and inventory accuracy. They even manage the sophisticated backend technology that connects your storefront to your warehouse. Let’s look at the other services of an IT specialist in detail here:
- 24/7 POS & Payment System Support: IT managed services firms for Retail offer round-the-clock support for all point-of-sale (POS) systems and payment gateways. They will fix a problem within a short period when a terminal fails, a scanner won't connect, or a payment batch won't process, ensuring you never lose a sale.
- Broad Cybersecurity and PCI Compliance: Best IT managed services companies have multi-layered security controls to ensure the protection of sensitive customer credit card information and transactional records. This relates to the functioning of the advanced firewalls, the protection of all POS terminals, endpoint protection, and the periodic vulnerability scan to ensure strict compliance with PCI DSS.
- Inventory Supply Chain System Management: Best managed IT services firms in retail manage the basic inventory and warehouse management platforms. They will monitor the flow of real-time information between your POS and your ERP.
- Omnichannel Infrastructure: Managed cloud IT service companies for retail maintain a cloud infrastructure that links your physical stores with your e-commerce platform. This entails having your site, customer information, and inventory perfectly aligned to give a smooth omnichannel experience to your customer.
- Multi-Store Network Management: They support the backbone IT infrastructure of the retailers with more than one location. This involves providing high-speed and constant Wi-Fi in each store, provision of secure VPNs, and management of the WAN that serves as a link between the stores and the corporate headquarters.
- Data Backup and Business Continuity: Retail IT managed services companies use powerful, computerized backup of all important data, such as daily sales transactions, customer databases, and financial reports. They can bounce back fast when a system malfunctions or the ransomware virus attacks.
How to Choose from the List of Managed IT Services for Retail Companies?
Cost Guide
Cost to Hire IT Managed Services Agencies for Retail
Hiring any IT managed services firm for retail is a strategic investment in operational continuity and payment security. The cost reflects the price of 24/7 POS uptime, robust inventory synchronization, and a strong PCI DSS compliance charged by the top IT services companies. Now, let’s break down the realistic investment required for a professional, retail IT managed services firm.
(Note: Prices are estimates and primarily in USD. Costs vary significantly based on the number of stores, POS terminals, and the complexity of your e-commerce and inventory integrations.)
1. Monthly Recurring Costs by Service Model
| Service Model | Typical Scope / Description | Estimated Monthly Cost (Per Store) |
|---|---|---|
| Basic (Remote Support) | Remote help desk, device monitoring, antivirus, and basic patching. Best for single-location, simple setups. | $150 - $300 |
| All-Inclusive (Per Store) | 24/7/365 help desk, on-site support, full POS & network management, PCI compliance monitoring, and data backup. | $300 - $700 |
| Premium (Omnichannel/vCIO) | All-inclusive services plus strategic IT planning (vCIO), supply chain/ERP integration management, and full cloud infrastructure support for e-commerce. | $700 - $1,500+ |
2. Blended Hourly Rates & Project Work
| Provider Tier | What This Rate Reflects | Blended Hourly Rate (USD) (for Projects) |
|---|---|---|
| Boutique Specialist (POS/Niche) | A small, agile team with deep expertise in a specific POS or retail vertical. | $90 - $140 |
| Mid-Size Retail MSP | A structured process, dedicated account managers, and capacity for multi-location rollouts and maintenance. | $140 - $220 |
| Large/Enterprise Integrator | Access to 24/7/365 Network Operations Centers (NOC), deep compliance/security auditing, and expertise in complex ERP/WMS migrations. | $220 - $350+ |
| New Store Rollout (Flat Fee) | Flat-fee project cost for full IT setup of a new location: network, POS, peripherals, and server connection (Excludes hardware). | $2,000 - $7,000 (Per Store) |
Frequently Asked Questions
How much do managed IT services for retail cost?
Basic remote support starts around $150-$300 per store. All-inclusive, 24/7 plans with on-site support and PCI compliance typically range from $300-$700 per store monthly, not including project fees.
How long does it take to switch to a new retail IT managed services provider?
A full onboarding process, including system audits, POS/inventory integration, and securing the network for a multi-store setup, typically takes 30 to 60 days to ensure a seamless transition with zero downtime.
What key questions should I ask before hiring a retail IT provider?
You should ask your chosen IT retail services provider the following questions before signing the final contract:
- What is your guaranteed SLA for a POS terminal failure during peak hours?
- How will you ensure our stores remain 100% PCI DSS compliant?
- What is your experience integrating our specific POS and ERP/inventory systems?
- What is your disaster recovery plan for our sales transaction data?
What is PCI DSS compliance, and why is it essential for retail?
PCI DSS is the mandatory global security standard for handling credit card data. It is essential for retailers to prevent catastrophic data breaches, avoid massive fines, and maintain customer trust.
What is the difference between POS support and omnichannel IT support?
POS support just fixes in-store terminals. Omnichannel support manages the entire tech stack, ensuring your in-store inventory, e-commerce platform, and warehouse data are all perfectly synchronized in real-time.
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