Logo
mobile app development

Pros and Cons of a Hotel App That Every Hotel Owner Should Know in 2023

With every-growing prominence of mobile apps, many hotels have identically optimized their website and mobile app for imparting a better user experience.

Pros and Cons of a Hotel App

These days, travelers expect the hotel to be mobile-friendly. Therefore, it's crucial that hotels must embrace the guest with the user-friendly mobile environment.

However, the most important question that most of the hotel owners struggle with is whether or not a well-developed app is essential for them to stand out from their rivals. To make it easier for such hotel owners, we have come up with a list of the pros and cons of a hotel app.

First, we will talk about the Pros of having a hotel app.

Pros of Creating an App For a Hotel

1. Offer the Ease of One-Touch Booking

A hotel app can save important information of the customers like payment details, and with such stored information, guests only need to go for a few clicks to book the room. Ease of booking is indispensable in offering a pleasant user experience.   

2. Effectively Consolidate Guest Details

A hotel app can track in-house behavior of the guests and their booking habits. For instance, the app can track the interests of the customer by tracking the activities like spa appointment, dining reservations, and timing of room services. This way, the hotel can anticipate the needs of the guests for their future stay.

3. Hotel Apps Create Loyalty

A hotel app becomes effective when it's integrated with the guest loyalty program. Guests will be able to collect points for their stays and direct bookings, which can be eventually converted into rewards.

4. Enables Better Communication

The app can help the hotel staff to quickly respond to guests' requests and offer them real-time updates. Besides, even the guest can perform many time-consuming tasks with ease like requesting room service, early check-ins, and request their car from valet.

Pros and Cons of a Hotel App That Every Hotel Owner Should Know in 2021

Cons of Creating an App For a Hotel

1. More Preference is Given to Mobile Sites

A well-designed hotel website is as essential as a hotel app. The audience for the mobile web browser is vast, and it makes the site a necessity and hotel app an option. It can help in saving hefty fees linked with app creation, as well as its maintenance.

2. Highly Complex and Costly

If you are looking forward to creating a truly worthwhile app, then you should not forget that it requires a hefty investment in development. In addition to this, there can be difficulty in syncing the app with mobile check-ins and concierge functions.

3. Not flexible to Different Devices and Technology Updates

You need to create different versions of the app for iOS and Android devices, whereas one hotel website is compatible across all devices. Every year new devices are launched with new operating systems, which need constant upgrades. Sometimes compatibility issues also crop in and these things create an unnecessary nuisance and a lot of investment over time.

By having a look at these above-mentioned pros and cons, you can make a good decision before opting for a hotel app.

Aparna <span>Growth Strategist</span>
Written By
Aparna Growth Strategist

Aparna is a growth specialist with handsful knowledge in business development. She values marketing as key a driver for sales, keeping up with the latest in the Mobile App industry. Her getting things done attitude makes her a magnet for the trickiest of tasks. In free times, which are few and far between, you can catch up with her at a game of Fussball.

Want To Hire The Best Service Provider?
MobileAppDaily will help you explore the best service providers depending on your vision, budget, project requirements and industry. Get in touch and create a list of best-suited companies for your needs.

Featured Blogs

mobile app development

Social Media App Development Cost: A Comprehensive Guide 2023

4 min read  

Undeniably, checking our social media is the foremost and the last thing we do in a day. Social media has turned into a necessity helping us stay updated with what’s going on in the world. The dialogue around social media may be biased depending from person to person. However, it has helped un

mobile app development

Learn How To Add In-App Purchases In iOS: IAP With Swift Tutorial [2023]

4 min read  

When it comes to iOS applications, we have a lot of choices to choose for monetizing our iOS apps. Some of the well-known methods for making a decent amount of money from your iOS app are:Launching a paid version of your appInsert ads in your free applicationAdd in-app purchases in your

mobile app development

How User Behavior Impacts E-Commerce Mobile Apps in 2023

4 min read  

The user experience has been a concern for almost every e-commerce company. In this, user-centric world, it’s an essential thing to keep track of user performance on the application for the e-commerce companies.To support it, the top mobile app development services are working to ensure th

mobile app development

Create a Hotel Booking App that Caters To All Customer Needs in 2023

4 min read  

Did you know that there are a total of 28.9 million Indian users of hotel booking apps? This has earned a revenue of 8,051 million USD as of 2019.These statistics are massive and show us the usage of mobile apps in today's world.Hotel booking makes life convenient and easy. Whenever people

Featured Interviews

Interview

Interview With Coyote Jackson, Director of Product Management, PubNub

MobileAppDaily had a word with Coyote Jackson, Director of Product Management, PubNub. We spoke to him about his journey in the global Data Stream Network and real-time infrastructure-as-a-service company. Learn more about him.

MAD Team 4 min read  
Interview

Interview With Laetitia Gazel Anthoine, Founder and CEO, Connecthings

MobileAppDaily had a word with Laetitia Gazel Anthoine, Founder and CEO, Connecthings. We spoke to her about her idea behind Connecthings and thoughts about the company’s services.

MAD Team 4 min read  
Interview

Interview With Gregg Temperley, Founder Of ParcelBroker App

MobileAppDaily had a word with Gregg Temperley, Founder. We spoke to him about his idea behind such an excellent app and his whole journey during the development process.

MAD Team 4 min read  
Interview

Interview With George Deglin, CEO Of OneSignal

MobileAppDaily had a word with George Deglin, the CEO and co-founder of OneSignal, a leading customer messaging and engagement solution, we learn multiple facets related to customer engagement, personalization, and the future of mobile marketing.

MAD Team 4 min read  
MAD Originals
MAD Originals

Cut to the chase content that’s credible, insightful & actionable.

Get the latest mashup of the App Industry Exclusively Inboxed

  • PRODUCTS
  • SERVICES
  • BOTH
Join our expansive network, build connections and expand your brand presence.