Google launches Pixel Care+, a new protection plan that promises enhanced coverage, unlimited claims, and a hassle-free repair process for Pixel devices.
Google has introduced a new device protection program, Pixel Care+, designed to offer expanded coverage for Pixel users. It was launched right after the debut of the Pixel 10 series. This program replaces the previous Preferred Care service, bringing several key upgrades and new benefits to users.
Unmatched Protection with No Hidden Costs
Pixel Care+ offers a range of features that go beyond the typical warranty. New benefits for users include:
- Unlimited claims for accidental damage, mechanical damage, and extended warranty claims
- $0 screen and battery repairs
- $0 post-warranty malfunction claims
- Genuine Google parts and replacements
- Priority support from Pixel experts
- Self-service claims through the Google Store website
- Optional added loss and theft coverage
For Pixel owners, this means no more worrying about repair costs for common issues like cracked screens or battery wear. Additionally, all repairs use genuine Google parts, ensuring quality and longevity.
Hassle-Free Claims and Priority Support
One of the standout features of Pixel Care+ is the easy and intuitive claims process. As Mauria Finley, VP of Google Store and Google Fi, puts it in Google’s official blog post,
“We’ve improved the claims process so it’s easy and intuitive to get phones fixed or replaced. Open your claim directly from the Google Store and select a location and time for your repair. You can also add Pixel Care+ and file a claim directly in the new My Pixel App.”
Google has partnered with Asurion, a trusted provider for device protection, to deliver priority support from Pixel experts. Users can even file claims through the Google Store website or the My Pixel App, making the process smooth and convenient. Plus, Pixel Care+ members enjoy free upgraded shipping, including next-day delivery for replacements.
Pricing and Availability
Pixel Care+ is available for a variety of Google devices, including the Pixel 8 and up, Pixel Watch 2, Pixel Tablet, and select Fitbit models. The program can be added within 60 days of purchasing a new device.
For instance, Pixel Care+ for the Pixel 10 costs $10 per month or $199 for two years. Pricing varies based on the device selected, making it a flexible option for many users. Overall, Pixel Care+ provides an extra layer of reassurance for Google hardware owners, ensuring that they are always supported, no matter what issues arise.
