Innago
Get an extensive Innago review, and know about its pros, cons, and other additional features.
Innago Review: Why It’s the Coolest Real Estate App Right Now
Managing rental properties often escalates into a full-blown responsibility. Landlords can find themselves drowning in a sea of spreadsheets, chasing late rent payments, and dealing with tenant communication that is a chaotic mix of texts and emails. While software solutions exist to solve these issues, the expensive monthly subscriptions of many major platforms don't always make financial sense for every portfolio.
That’s when I stumbled upon Innago, promising a modern platform that was free for landlords. Here’s an unfiltered Innago review to help you decide if it’s truly the game-changer it claims to be.
Pros and Cons of Innago
Pros
- No monthly fees, contracts, or per-unit charges.
- Clean, modern, and intuitive interface for quick setup.
- It covers all core needs like rent, leasing, and maintenance.
- Functional and well-designed for on-the-go management.
- Customer service is praised by users.
Cons
- Lacks advanced accounting for large-scale portfolios.
- Small fees are applied to tenant payments and screenings.
- Fewer integrations with other apps.
- Some users report minor delays in payment processing.
- Reporting and other features are not highly customizable.
Most Prominent Features of Innago
Innago streamlines your entire rental process from start to finish. It offers features such as online rent collection with automated reminders and late fee management. Here are Innago’s key features that have truly changed any landlord’s workflow.
1. Online Rent & Lease Management

Innago property management software has fundamentally upgraded two most critical workflows: lease execution and rent collection. The times of coordinating schedules and chasing down checks are over. You can now execute leases digitally and have a fully automated system for rent collection. It’s a highly reliable and professional process that has significantly improved any landlord’s operational efficiency.
2. Maintenance & Communication Hub

With Innago, you’ll no longer be flooded with chaotic texts and emails about a leaky drainage, a dysfunctional kitchen chimney, or air conditioning; everything is now streamlined. Your tenants can easily submit a maintenance request with photos right through their app. This creates a clear, time-stamped record for every issue. All our communication stays within the app, too. This keeps conversations organized and documented.
3. Finding & Screening New Tenants

When a unit becomes available, filling it quickly with the right person is any landlord’s top priority. Innago helps you push your rental listings to major sites, attracting more applicants. Then, the built-in tenant screening gives me instant access to the credit and background reports you need to make a confident decision.
4. Essential Financial Insights

As a property owner, you need to keep track of your payments. The expense and reporting tools give you a clear, real-time snapshot of your income and expenses for each property. Having these automated bookkeeping, insightful reports organized and ready to go is an absolute lifesaver.
5. Ready-to-Use Forms & Document Storage

Landlords often spend a significant amount of time searching for reliable templates for tasks such as late-notice letters. Innago has a library of these common forms ready for download, making it simple. Beyond that, you can securely upload and store all your documents, appliance warranties, move-in photos, etc, and attach them to a specific property. It’s made digital filing incredibly organized.
6. Integrated tenant's Insurance

Your tenants can now easily carry renters' insurance, and the platform makes this incredibly seamless to manage. Tenants can purchase a policy right through their portal, and you get notified once it’s active. It provides peace of mind for everyone, ensuring their belongings are covered and your property is protected from accidental damage.
7. Positive Credit Reporting for Tenants

Your renters can opt in to have their on-time rent payments reported to the major credit bureaus. It’s a powerful, modern incentive for them to pay on time, and it helps them build their credit history just by doing so.
8. Mobile App For Your Business on the Go

As a landlord, you might not always be at your desk, and neither are your tenants. The Innago tenant and property management mobile app is fantastic because it gives full access to everything you need. Here, you can check on a maintenance request or send a message from anywhere, and your tenants can pay their rent from their mobile phones.
Also read: Best Free Rent Collection Apps
Innago Pricing
Innago is free for landlords. The platform generates revenue by charging tenants small, optional fees for services such as paying rent with a credit card or bank transfer, as well as for application and screening reports. Let’s briefly know about Innago pricing here:
| Feature / Service | Landlord's Cost | Tenant's Cost |
|---|---|---|
| Support | Free | Free |
| Invoicing and Late Fees | Free | Free |
| Documentation & Online Leasing | Free | Free |
| Financial Tracking and Reporting | Free | Free |
| Communication | Free | Free |
| Rental Payment | Free | ACH Payment $2 Credit / Debit Card Payments at 2.99% |
| Custom Application & Screening for Tenant | Free | Criminal, credit, and eviction history at $30–35 Income verification at $10 |
Note: Pricing and features are subject to change.
For us, Product Reviews mean diving headfirst into the functionality of each digital product, whether it’s an app, software, or website. Our process centers around hands-on testing of each tool we pick. From scrutinizing features to testing vulnerabilities of security standards, the goal remains to help you find products that don’t just work but truly elevate your experience. In a nutshell, if we’re recommending a product, it’s because we believe it’ll genuinely make your digital life easier.
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Customer Reviews
How was your experience with the product?
Innago has been reviewed across various platforms, including the App Store, Play Store, and Trustpilot. Let’s look at what Innago’s real users want to convey about the platform:
“ Logged out basically every day from the app (yes I check 'remember me'). Tons of bugs with the app in general (loading maintenance tickets works
“ I'm not sure what's been updated between May and June, but I've had to uninstall and reinstall twice. I thought I'd try to use livble
“ Love the app and features! The most user friendly app i have come across. It helps me manage all my properties and the payments on it.
“ Best Property management app Been with this company for nearly 2 years. Good service. Good improvements on the app. As an on the go property manager,
“ The Good: Does everything we need. Track ticket, accept rent, interact with tenants and accepting new renter application. Support are responsive and are helpful. The Bad or
MobileAppDaily’s Ratings for Innago
FEATURE
Provides a robust, all-in-one toolset for landlords.
PRICING
An exceptional free-for-landlords model with revenue coming from minor tenant transaction fees.
PERFORMANCE
Delivers a reliable and stable performance for daily tasks, though not as fast as premium systems. Minor functionality lacks can frustrate the user.
USER EXPERIENCE
Incredibly intuitive and user-friendly, making it simple for both landlords and tenants to use.
Types of Property Listed In Innago
Innago is a highly versatile platform built to cater to a diverse range of property management needs. Here’s a breakdown of the property types you can manage:
- Residential Homes: For landlords managing single-family houses, duplexes, or large apartment buildings, Innago streamlines the entire tenant lifecycle from application to move-out.
- Commercial Spaces: Innago is equipped to handle the financial complexities of commercial leases. This includes managing variable payment schedules and invoicing for shared expenses like maintenance.
- Affordable Housing: Landlords can effectively oversee properties under programs like Section 8 and HUD, ensuring compliance and clear financial tracking.
- Senior Living Facilities: The software helps manage facility-wide announcements and coordinates with maintenance staff, all while simplifying payment collection.
- Military Housing: The platform provides a secure and efficient process for screening tenants and managing rentals for service members.
- Manufactured Home Parks: Whether you oversee a single mobile home or an entire park, it allows for centralized management of all units and residents.
- Crash Pads: For rentals with high turnover, the system secures payments and handles short-term lease agreements digitally and efficiently.
- Student Rentals: Simplifies managing individual leases within a shared house and accommodates frequent tenant turnover.
- Salon & Booth Rentals: The software allows salon owners to manage their business by collecting rent for individual chairs or booths and handling rental agreements digitally.
- Parking Spaces & Lots: The system simplifies the process of assigning parking spots, collecting monthly payments, and managing all related documentation.
- Boat Slips & Docking: Marina and dock owners can manage their boat slip rentals with digital leases, automated payment collection, and an organized system for maintenance tickets.
Innago Alternatives: Quick Glance for Landlords
Innago does have alternatives like Buildium, AppFolio, TenantCloud, DoorLoop, and RentRedi. Let’s look at their pricing and their key features here:
| Aspects | Innago | Buildium | AppFolio | TenantCloud | DoorLoop | RentRedi |
|---|---|---|---|---|---|---|
| Pricing Model | $0 for landlords (tenant fees apply for payments/screening) | Approx. $58/month | Approx. $1.49/unit/month (min. $298/month) | $0 (Free Plan), then from $18/month | Approx. $59/month | Approx. $12/month (annual plan) |
| Online Rent | Yes | Yes | Yes | Yes | Yes | Yes |
| Tenant Screening | Yes | Yes | Yes | Yes | Yes | Yes |
| Lease Management | Yes, e-sign, templates | Yes, creation, e-signature | Yes, full admin, e-sign | Yes, digital agreements | Yes, e-sign, simplified | Yes, e-sign, in-app |
| Maintenance | Yes, the tenant portal | Yes, work orders | Yes, full tracking | Yes, tenant requests | Yes, tracking, vendors | Yes, in-app requests |
| Accounting | Basic, QuickBooks sync | Full suite, robust reports | Advanced, detailed reports | Basic income/expense | Comprehensive, custom reports | Basic, REI Hub integrates |
| Key Differentiator | Free for landlords | All-in-one, strong accounting | Scalable for large operations | Free basic plan, cost-effective | Speed, comprehensive for growth | Mobile-centric, user-friendly |
Note: Pricing and features are subject to change.
Mobile AppDaily’s POV on Innago
In a market crowded with clunky, expensive systems, it promises a full-featured, no-cost platform for landlords. My team at MobileAppDaily was immediately struck by its straightforward and clean user experience when I asked them to share their Innago review. For our property-owning team members, three aspects stood out as genuine game-changers: automated online rent collection, which eliminated awkward follow-ups; integrated tenant screening and digital leasing, which streamlined the entire onboarding process; and a surprisingly robust mobile app that allows for true on-the-go management.
Still, Innago does have some complications. While its core features are comprehensive, it lacks the deep, granular financial reporting. Additionally, it doesn’t support advanced third-party accounting integrations that a large-scale property management firm would typically require. Overall, Innago is a must-try app because it offers all-in-one features at an affordable price to tenants and absolutely free for landlords.
What is Innago used for?
Our reviewers primarily use Innago in the following areas:
Innago
Frequently Asked Questions
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What’s Innago’s ‘free’ pricing?
It's truly free for landlords to use—no monthly bills or contracts. The way they make money is by charging tenants small, clear fees for optional services, such as using a credit card to pay rent or running a background check.
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Who is Innago built for?
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Is Innago easy for a new landlord to use?
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Can I trust Innago with my bank info and payments?
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Are there any big downsides or limitations?
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