Food delivery apps war: Grubhub vs Uber Eats

With the advent of food delivery apps, consumers can order anything from a hot bowl of Ramen to a spicy plate of chicken curry right at their front doors. There’s no need to dine in or even drive anywhere to pick up the meal.

As per Statista, the revenue in the online food delivery market is projected to reach $0.91tn by the end of 2023. Also, the number of users in the meal delivery segment is expected to reach 2.64 billion users by 2027.

There are plenty of third-party delivery apps like Uber Eats and Grubhub that have significantly revolutionized the delivery market. Both offer overall similar pricing, quick delivery, and a variety of food options.

In this article, we will walk you through the pros and cons of using both the best food delivery apps so that you can download the best one.

Grubhub vs Uber Eats - Market Stats

 

Grubhub	Uber Eats
A variety of food choices are available	Less variety of food choices available
Available in 4000 cities	Available in 10,000 cities
Partnered with over 300,000 restaurants	Partnered with over 900,000 restaurants

 

 

Grubhub was launched in 2004, while Uber Eats was founded in 2014. This means the former has been around longer than other food delivery services in the market. As per a report, Grubhub generated $2.4 billion revenue in 2022, a 5% increase year-on-year. And over Over 300,000 restaurants in 4,000 cities in the US and Canada are partnered with this best meal delivery service.

 

Uber Eats, on the other hand, has worked hard to establish itself in metro areas. So if you live in and around the city, you can easily order from this best delivery app. But in most other locations that are more rural, you will find fewer restaurants on Uber Eats. As of 2022, Uber Eats has approximately 900,000 restaurant partners. And is available in over 10,000 cities in 45 countries.

But if you are looking for the best meal delivery service and staying in a rural area, Grubhub is a better option.

Grubhub vs Uber Eats - Food options

 

Grubhub	Uber Eats
Choose from a variety of food categories	Not many food categories are available
Not enough filter options	Not enough restaurant choices

 

 

Grubhub comes with several food options, while Ubereats lack food choices when you get outside urban areas. On Grubhub, you will get a variety of food categories like BBQ, Pasta, Japanese, and more. You can also find obscure categories like Bagels, Bakery, or Cheesesteaks. Uber Eats, on the other hand, sticks to basic categories like Italian, American, and Fast Food.

But with Uber Eats, you get a lot of filter options. You can filter the food items by price range, delivery fee, and dietary needs. Grubub also gives many filtering options except price range. You can also filter the food items by delivery time and user ratings on this one of the best food delivery apps.

Grubhub vs Uber Eats - App usability

Grubhub mobile app is user-friendly and easy to use, making it convenient to order food delivered to your doorstep. This best food delivery app comes with several features, such as real-time delivery tracking, saving favorite restaurants or food, push notifications, and more. At the time of writing this blog, this one of the best food delivery apps had 4.5 stars out of 5 on the Google Play Store and 4.7 on the Apple App Store.

Download Grubhub for Android and iOS

In this Grubhub vs Uber Eats comparison, Uber Eats also has an intuitive and user-friendly interface. Some of the features of this best food delivery app clone include real-time order tracking, no-contact delivery options, finding restaurants and food, and more. You can also schedule your order for a specific time to pick that up later. The app is rated 4.4 on the Google Play Store and 4.8 on the Apple App Store out of 5.

Download Uber Eats for Android and iOS

Uber Eats vs Grubhub - Customer Service

In this case, Uber Eats is a clear winner as it does not require you to go through the hard process, such as signing in, before contacting customer care. You can directly go to the help section of the website or the app and chat with a customer service executive. There are numbers available for placing calls as well.

On the other hand, Grubhub requires you to sign in from the website and choose the order to contact customer care. Moreover, the chat option or helpline numbers are not easily displayed on the website as well.

Grubhub vs Uber Eats - Cost

 

Grubhub	Uber Eats
Higher delivery fees	Lower deliver fees
No service fee is charged	Service fee is levied
No price filtering	Price filtering is available

 

 

In this Uber Eats vs Grubhub comparison, Grubhub has a lower delivery fee as compared to Uber Eats. But the former doesn't charge a service fee. Uber Eats, on the other hand, levies a service fee on all its orders. This one of the leading food delivery companies also includes menu price filtering, which means it's so much easier to hunt for lower prices in your local area. Grubhub only allows you to filter on delivery fees. So when choosing from Grubhub or Ubereats, Grubhub is better if you are looking for low delivery fees.

[Also Read: Grubhub vs Doordash - Which food delivery service is better?]

Conclusion - Which is better, Uber Eats or Grubhub?

Grubhub is a clear winner due to its extended market coverage and variety of food choices. But, for the Uber Eats business, the journey to reach the top is still long. 

Now, as other reputed services such as Grubhub exist in the market as well, it might be a little difficult task to become a monopoly or even a duopoly as a brand. However, by keeping up with the trends, Uber Eats may lead the way in the future as it has the potential.

In case you also want to build apps like Grubhub or Ubereats, you can contact reliable top app development companies. The experts will guide you through the entire process and help in your app development journey.