News

UberEats App to Have Five-Star Rating System for the Restaurants

For every restaurant, the ratings and mobile app reviews in the app shown are the stored data from the last 90 days.

UberEats App

Uber, the ride-hailing giant just updated its UberEats app with a new feature for the consumers. UberEats, the food delivery service app of the ride-booking company helps the user in finding food of their interests with ease. According to the latest Uber news, the company added in-app restaurant's reviews and five-star rating feature to the UberEats.

With the addition, UberEats now will help the users more precisely in choosing what and from where they want to eat.

UberEats App

Now, whenever you order something using the UberEats App not only you will be able to rate the delivery experience, but you can also give a rating to the restaurant on a scale of 1 to 5.

Along with this, you can also give your feedback regarding the particular food you ordered using a thumbs up/down option. For every restaurant, the ratings and mobile app reviews in the app shown are the stored data from the last 90 days.

Uber Customer Satisfaction

The rating concept is not only for benefiting the users but also helps the restaurants by providing them the customer's interests and feedback. The information such as which cuisine of the restaurant is most or least demanded what they need to improve their service. On this Krishnamachar said,

This is aren't the only thing the company is working on, Uber is also testing a service named virtual restaurants in its Ubereats app. The news about the Uber’s new feature states that the virtual restaurants will provide the food to the consumers that they search the most but aren't available in their region.

To understand the concept, consider in a region people search Thai food frequently but there is no restaurant that offers tasty Thai cuisine in that region. Uber will contact the restaurants available in that region and ask them to separately prepare the food if they are interested. That Thai food will come from virtual restaurants and will be available only on UberEats in that particular region.

Though the virtual restaurant feature is in testing it has already proven profitable for many restaurants such as Chicago pizzeria Si-Pie Pizzeria.

The Uber app asks the drivers to maintain certain standards in rating to stay on the platform, but there is no such benchmark for the restaurants to hold in the UberEats app. However, there are guidelines given to the restaurants to assure the quality of food, complying with the food regulations and avoid any inappropriate behavior.

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Tanya <span>Editor In Chief</span>
Written By
Tanya Editor In Chief

She is a content marketer and has more than five years of experience in IoT, blockchain, Web, and mobile development. In all these years, she closely followed the app development, and now she writes about the existing and the upcoming mobile app technologies. Her essence is more like a ballet dancer.

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