911 Emergency Services Go Down Across The US- MobileAppDaily

911 Emergency Services Went Down In The US After CenturyLink Outage

Downtime affected 15 of the CenturyLink’s data centers.

911 Emergency Services Went Down In The US After CenturyLink Outage

911 emergency services in some US states went down after a massive outage at several CenturyLink data centers. According to the CenturyLink’s status page, the outage began at around 12 pm ET on December 27 and caused havoc across 91 call centers through Friday.

CenturyLink didn’t elaborate what caused the outage beyond telling that it was a ‘network element,’ and at around 11 am ET on Friday, the company stated that it saw good progress, but their service restoration work is not complete.

CenturyLink is one of the largest telecommunications providers in the US with allocating Internet and phone backbone services to major cell carriers, including AT&T and Verizon. The outage affected only cellular calls to 911 and not the landline calls.

The outage impacted states such as Washington, Oregon, Minnesota, Massachusetts, Idaho, New Mexico, Missouri, Arizona, Colorado, and even services across the border in Canada.

Besides 911 services, the outage has also affected the company’s Internet, phone and TV services. ATMs also went down for the same reason.

Ajit Pai, Chairman of the Federal Communications Commissions, stated

He also said that he had directed the Public Safety and Homeland Security Bureau to immediately launch an investigation into the cause and impact of this outage.

For now, local police and county sheriff’s departments have been answering distressed users on social media, giving out direct phone numbers to their local dispatchers.

MAD Team
Written By

MobileAppDaily host a team of experienced technical writers, industry wizards, and app experts who have an exact knack of content that caters to the needs of the mobile app targeted audience. We strive to bring you the best of tech!

Top Companies

Dot Com Infoway
New York, USA
M&C Saatchi Mobile
New York City, USA
New Delhi, India
London, UK
View full report

Latest Articles

Join our global community 135K Followers

Android Oreo Available To Only 0.3 Percent Of Android Devices, Says Google

MAD Team 4 min read  

Google has introduced its latest Android version the Android Oreo in August for the Android smartphones. The latest version has too many new features including PiP mode, controlling apps in the background, Autofill API and much more. In case you own a device which is running on the latest Android ve


Google Hangouts: All Hangout Apps Will be Terminated After 25th April By Google

MAD Team 4 min read  

Highlights Google Announces the termination of all Hangout supports.Consumer-facing hangouts will stop functioning from 25th April.Google divides the Hangouts into two sections viz. Meet and Chat.Enterprise apps like slack will continue to work without any worry.According to re


CCleaner Amends Its Policies Of Data Collection

MAD Team 4 min read  

Lately, data sharing by the websites has become one of the biggest bugbears. Now and then, there are concerns about data that is being gathered by the websites and apps. Many times, the users' data was found to be compromised by the companies for their own personal gains. Amid all this, CCleaner


Google Assistance Once Again At Your Service: Finds Out Which Song is Playing Nearby | Google what Song is This

MAD Team 4 min read  

Google Assistant's music recognition software is all there to give a tough competition to Shazam, which till date was enjoying the status of being the most used app for knowing the identifying songs. It’s just been a month that the feature is made life only to Google’s pixels smartph