Top 10 CRM software to improve customer engagement in 2023

Salesforce tops our CRM software list. It operates on a cloud-based system, allowing access from anywhere. It brings many of your business needs together, integrating with just about any of your current systems, such as marketing, sales, IT, and more. 

Its Sales Cloud Professional edition offers features like campaign management, rules-based lead scoring, and unlimited custom applications. 

This CRM platform is flexible, with a world-class tech support team that can tailor features to meet your specific business needs. Although it caters to small businesses, this customer management software can handle mid-size and large businesses, too. 

Hubspot offers free sales, marketing, and customer service tools in one place. Users can manage up to 1 million contacts without worrying about time limits and expiration dates. 

Beyond their free programs, paid pricing starts at $45 per month, billed annually. With paid plans, you get additional features, such as live chat without HubSpot branding, eSignature, unlimited email open, and more. 

Additionally, this free CRM software integrates with popular programs like WordPress, Gmail, and Zoom. 

Monday Sales CRM provides a great solution for project management for businesses with seemingly endless sales tasks. 

Whether you want to analyze with customer visualization tools or need a custom dashboard for specific communication needs, Monday Sales, the best CRM platform, offers intuitive technology for your business success. 

Additionally, customers can set up and integrate notification systems with communication platforms like Slack to ensure work is done efficiently. 

Zendesk is a sales CRM software that aims to make the jobs of sales representatives in any organization tenfold easier. This tool streamlines daily sales tasks, tracks conversions, and improves sales pipeline management. 

With this top CRM software, a sales team gets the luxury of performing multiple tasks from a centralized platform in just a few clicks. Sales executives can schedule meetings, make calls and monitor deal history.

Oracle Netsuite is a cloud-based CRM solution that offers a 360-degree view of your customers in real-time. Netsuite CRM includes software for sales force automation. These include managing orders, making quotes, and doing sales forecasting. 

This top CRM software also comes with marketing automation and campaign management features. Oracle Netsuite, one of the popular client management systems, also provides better visibility into customer issues and back-office information, such as inventory and contracts. 

Zoho, a free CRM software, combines customer data from a variety of sources, including email, calls, social media, and live chat. 

Its SalesSignals feature provides real-time analytics and notifications for every customer. You can assign individual targets to each of your team members and monitor their progress from a centralized dashboard. 

This top CRM software comes with features to automate sales processes and even lets you build distinct portals for your customers. 

Insightly is one of the best CRM solutions that offers great features without costing a fortune. With a base price of $29 per user/ month, billed annually, Insightly is one of the best values for CRM service out there. 

You get 10GB of storage space and the ability to import 25,000 records per session. There’s also task management, custom reports, and API access thrown into the mix. 

For email marketing, Insightly lets you send up to 2500 emails per day. Email scheduling is also available with this one of the best client management systems. 

It is a full-fledged sales force automation solution that provides everything a salesperson needs to attract quality leads, drive deals with AI-powered insights, and nurture customer relationships. 

This one of the best CRMs has the capability to pull your contact details into one location. You can create summaries of recent activities, email campaigns, and more. 

The analytic feature of this customer relationship management software allows you to analyze customer support data seamlessly. 

Pipedrive offers the best value with all the features you need to sell more while working less. Its activity-based methodology tracks your sales and makes lead follow-up easier. 

The customer relationship management software simplifies integration with other programs like Google Drive, OneDrive, email, and more. You also get 14-days free trial, which includes 24*7 customer support. 

Sugar CRM is an all-in-one marketing, sales, and service platform. For marketing, Sugar customer relationship management software has social media advertising tools, which include SEO tips. 

You can automate marketing campaigns to nurture contacts into leads. This one of the top softwares also makes it easy to reply to customer emails and customer support queries.