How to Resolve Most Common Issues of Norton Anti-Viru
technology

How to Resolve Most Common Issues of Norton Anti-Virus

With features like e-mail spam filtering and phishing protection, Norton AntiVirus stands to be the top choice for many people across the globe.

How to Resolve Most Common Issues of Norton Anti-Virus

Norton AntiVirus is one of the best-known Antivirus programs that can save you from a lot of potential damage that you may experience in the world of tech. The product is distributed by Symantec Corporation and deploys signatures and heuristics to identify viruses. With features like e-mail spam filtering and phishing protection, Norton AntiVirus stands to be the top choice for many people across the globe.

But remember, even the best have some flaws.

The Norton Anti-virus performs its function at the background of your system and keeps it safe from different types of viruses and threats. Here, on this page, you will learn how to resolve the most common Norton anti-virus issues on your own without any hassle.

Common Problems and Fixes of Norton Antivirus

Here is the list of issues that you may bump in a while working with the Norton Antivirus.

Common Problems

1. If your Norton anti-virus program is crashing or not opening on your PC.

Follow these steps:

  • First of all, you need to restart your PC in the safe mode with networking. Now, open the Norton anti-virus application. Make sure that the program is updated to its latest version.
  • Run the complete scan of the Norton program and your PC immediately in the normal mode. This step is likely to resolve the crashing issue.
  • If the problem persists, then try to contact the Norton Customer support and ask for immediate assistance.

2. Issues that are related to the installation or uninstallation of the Norton anti-virus program.

Follow these steps:

  • If the Norton anti-virus software fails to work on your computer or does not work properly, try uninstalling it and then reinstall it on your computer.
  • To uninstall the software, you can use the “Norton removal tool” which is a perfect tool used to uninstall the Norton anti-virus. You can download this tool on your PC and uninstall Norton and then again reinstall it on your computer.
  • You may call for Norton Support in case you have any further queries or doubts regarding Norton anti-virus.

3. Another common problem which is faced by most of the users is the Internet issue.

According to the users' feedback, it has been seen that many of them found that their Internet does not work perfectly after installing the Norton anti-virus. In some of these cases, the problem is from the side of the Internet service provider.

However, there might also be the possibility that there is another anti-virus installed on your computer that blocks the Internet connectivity on it. However, in such situations, the problem is with the firewall of your PC.

Follow these steps:

  • First, close the entire program and then restart your PC. With this, you will be required to disable your firewall temporarily.
  • Start your PC and open the Norton anti-virus application. Go to the option of "Settings," click on “firewall” provided under the "details settings" section.
  • Further, go to the general tab and click on the option of "Turn off" that is provided just next to the option of "Smart firewall." After that, go to the protection alert box and click on the "apply" and then "OK" buttons to confirm that the firewall is turned down.
  • Finally, restart your PC again and open the Norton Anti-virus. Turn on the Norton firewall. Make sure your Norton software is of the latest version.

The Final Thoughts

So, if you one of the users of Norton Anti-Virus, these fixes will come handy to you. Apart from this, if you are still stuck somewhere, you can engage us to help you with the same. Just comment below, and we will get back to you.

Twinkle <span>Product Strategist</span>
Written By
Twinkle Product Strategist

Twinkle is an experienced business and marketing consultant of the mobile app industry. She advocates perfect branding to the latest tech releases. She is passionate about writing well-researched reports to help the app owners and the mobile app industry audience. Also, she has a vibrant touch that goes well in her writing as well.

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