#Press Release News

Innov8tif Partners with ID R&D for Remote Customer Onboarding

Innov8tif Partners with ID R&D for Remote Customer Onboarding

Date: July 27, 2024

The partnership offers Innov8tif enhanced customer service and security protocols while expanding ID R&D’s APAC footprint

ID R&D, an award-winning biometric technology provider, announced today a new partnership with Innov8tif, a leading software provider in Southeast Asia, enabling businesses to digitize business processes.

The partnership allows Innov8tif to integrate ID R&D’s IDLiveTM Face into its EMAS eKYC (electronic Know Your Customer) product, simplifying the process of opening customer accounts remotely and digital ID verification. While ID R&D’s IDLiveTM Face can use the EMAS eKYC to offer self-service SIM registration for a major telecommunications service provider.

EMAS eKYC offers accurate and quick customer identity proofing and verification to companies in banking, financial services, and telecommunications.

It comprises of four key Innov8tif components:

  • OkayID, ID Capture through OCR and Smart Card reading; 
  • OkayFace, real-time facial recognition and anti-spoofing; 
  • OkayDoc, AI-assisted identity document checking, and; 
  • OkayDB, identity proofing through connected databases.

ID R&D’s IDLiveTM Face provides fully passive liveness detection to OkayFace, allowing Innov8tif to offer anti-spoofing measures that bolster existing security processes and enhance user experience. It’s the only fully passive liveness detection software that eliminates the need for users to perform any specific actions during the authentication process – no blinking, smiling, selfie-taking, etc.

“Our goal is to help businesses deliver both customer experience excellence and compliance with regulatory requirements,”

said George Lee, Innov8tif CEO.

“After evaluating IDLive Face and piloting with customers, we found that we could deliver an experience not possible with our previous liveness solutions. ID R&D enables us to lower friction at the critical point of opening new accounts, thus reducing abandonment and user problems, but without sacrificing security.”

Powered by AI-based algorithms, ID R&D’s IDLiveTM Face runs on server architecture and processes an image in near real-time. The software supports mobile images, ones captured on desktops as well as those captured with native or new applications.

Its flexible deployment has made it an ideal cross-industry solution, enabling Innov8tif to join ID R&D’s growing roster of global partners from sectors including banks, financial institutions, customer service and call centers, health care, insurance, smart home, and IoT.

“Innov8tif’s motto of ‘no one wins unless everybody wins’ parallels our product vision of meeting the highest security needs while eliminating customer pain during the authentication process by rendering it invisible,”

said Alexey Khitrov, CEO, ID R&D.

“ID R&D’s IDLive Face prevents the most sophisticated spoofing attempts by confirming both the identity and the physical presence of the authorized user, and doing so without any effort required from the user. With our flexible architecture and deployment options, Innov8tif can easily introduce liveness detection and biometric authentication across its product suite for fast, secure, and convenient KYC and onboarding.”

The partnership further expands ID R&D’s APAC footprint with Innov8tif as the former’s first publicly-announced Southeast Asian customer of its IDLive solution.

About Innov8tif

Headquartered in Kuala Lumpur since 2011, Innov8tif specializes in business process digitalization for Southeast Asian markets. Innov8tif’s ID verification (IDV) solution – designed to support e-KYC and anti-fraud compliance processes for regulated industries, is already implemented with banks, mobile network operators, e-wallets, regional insurers, money remittance service providers, and innovative fintechs. In addition to its direct business footprint in Malaysia, Singapore and Indonesia, Innov8tif is also working with partners and system integrators in ASEAN countries to provide local support and implementation services, as well as end-to-end integration solutions.

About ID R&D

ID R&D is an award-winning provider of multi-modal biometric security solutions based in New York, NY. With more than 25 years of experience in biometrics, the company’s management and development teams apply the latest scientific breakthroughs to significantly enhance authentication experiences. ID R&D combines a science-driven seamless authentication experience with the capabilities of a leading research and development team. ID R&D’s focus is on behavioral biometrics, voice biometrics, voice and face anti-spoofing, keystroke dynamics, and biometric fusion.

Aman Gaur

By Aman Gaur LinkedIn Icon

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