Active Monitoring feature was found responsible for sharing the users’ data with the company.
Lately, data sharing by the websites has become one of the biggest bugbears. Now and then, there are concerns about data that is being gathered by the websites and apps. Many times, the users' data was found to be compromised by the companies for their own personal gains. Amid all this, CCleaner, a utility program used to clean potentially unwanted files from the Mac and Windows system, has found itself engulfed in the storm due to its new user data collection policies.
CCleaner’s Active Monitoring and heartbeat are the two data collection methods that are supposed to be collecting user’s data without their permission and are found difficult to opt out of. To this allegation, one of the CCleaner staff said, the company collected anonymized data to "gain greater insight into how our users interact with the software." But the company also promised to offer more say to the users’ about their data management and the user will be able to decide if their data should be collected and submitted. CCleaner intends to come up with the new updates shortly and will implement new policies at the earliest.
Piriform released a statement to Engadget, which stated, “We value the feedback from our users and are currently working on our next version of CCleaner which will separate out cleaning functionality from analytics reporting, and offer more user control options which will be remembered when CCleaner is closed.”
Paul Piriform explained in a forum post that the whole outcry is about the Active Monitoring feature of the CCleaner, which does sound scary and has been the part of the tool for some time. But in actual, the Active Monitoring notifies the users’ to clear out junk data from their systems. Earlier, it used to send the users’ data to the central hub, but now the company has redrafted its functions, and the anomaly was first spotted by the Ghacks, a tech blog company.
Though it doesn’t look like people got scared due to the name of the Active Monitoring feature, it goes beyond that. Even if the CCleaner gather the users’ data to their central server, the user should be apprised at least when and how their data has been handled. As per ZDNet, the CCleaner didn’t offer controls to the users’ about the same and made it even more difficult to shut it down.
However, the CCleaner's move looks to be in right direction, but after looking at the last year’s malware attack on the company’s server, the alteration in the user data policies should have been done much before. I hope the CCleaner will better take care of its users’ from now onwards.
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She is a content marketer and has more than five years of experience in IoT, blockchain, Web, and mobile development. In all these years, she closely followed the app development, and now she writes about the existing and the upcoming mobile app technologies. Her essence is more like a ballet dancer.