Apple business Chat in iOS 11.3 | New Update - MobileAppDaily
technology

Apple Business Chat: The Giant's Move Towards Customer Centric Conversations

An Absolute Delight to iPhone Users

https://dk2dyle8k4h9a.cloudfront.net/Apple Business Chat: The Giant\'s Move Towards Customer Centric Conversations

Apple is all set to bring its innovative business chat into the production of new iPhones having iOS 11.3. The company is aiming to introduce Apple Business Chat in order to make chatting experience more personalized for the users. And, the most delighting feature for the users is the app doesn’t get the personal details on users’ data like contact and other confidential information that lies on a user’s smartphone.

Apple is mainly focusing on the elite business group to provide them the full advantage of mobile devices. With this new rollout, the tech giant is specifically after the business tycoons to offer a way for communication directly with the customers. Apple has been focusing on this service for quite some time to make its messaging services more meaningful for the users.

Chats have a lot of advantages over the emails and the conversations that are held over the phone. The fact that conversation threads don’t require waiting for long for another person to respond gives it weightage over other two communication forms. A message on a chat conversation is replied much earlier than the time it takes for an email or other forms of conversation to get the response from other parties.

Apple Business_Chat

Apple is mainstreaming Apple Business Chat with an assurance to not leak the data as the recent Facebook scandal was found to do. By helping customers to keep their personal data private from app’s reach may help Apple to lead successfully towards its attempt to step into a whole new channel called social networking. These days customers do not hesitate to go for apps that make their living and business efficient for them.

The approach would go similar as the multinational has taken for its wonderful Apple News app. The app has a unique model of privacy that keeps users’ data safe enough and makes it a priority not to compromise with the privacy.

Apple Business Chat supports iMessage that is another delight for the users going to pick the app. With Apple Business Chat, the users and the companies can integrate iMessage to expose the features of the app to the customers they want to chat with. Last summer at WWDC, Apple showcased the example of airline seat to help users pick their preference as per the choice. There are chat pickers that a customer service agent can use to offer a graphical set of options to (users so that they could) choose from services, a Time Picker to select the time, as well as Apple Pay Transaction request.

Neha Baluni
Written By Neha Baluni

Being a Senior Technical Writer at MobileAppDaily, Neha Baluni loves jotting down her piece of opinion for the advancing technology in mobile app world. Having a journalism background, she is a writer by day and a reader by night. Her passion for writing covers different categories of technical and non-technical genre. In addition to writing, Neha loves traveling a lot.

Top Companies

InMobi
Singapore
Dot Com Infoway
New York, USA
M&C Saatchi Mobile
New York City, USA
Techmagnate
New Delhi, India
Fetch
London, UK
View full report

Latest Articles

Join our global community 135K Followers
technology

New Leaks Of OnePlus 6 Fully Unfolds "Mirror Black" And "Glass Body" Variants

Vikram Khajuria 4 min read  

May 16th!! That’s the date for the launch of much-awaited OnePlus 6. In a recent update, WinFuture spotted full images of the OnePlus 6 (Now removed) on Amazon Germany listing. OnePlus 6 leaked images suggest two models of the new device, one as Midnight Black and another one with glass body f

technology

Uber In Talks To Takeover A Multi-Billion Dollar Scooter-Sharing Startup

Vikram Khajuria 4 min read  

You see those impressive electric scooters lining the streets of almost every major city in the US, and now it is expected to grab more eyes.Startups like Bird and Lime have integrated dozens of US cities with their proficient e-scooters in the last few months itself. Where investors are pouring

technology

You Need To Know About September 12th At Apple Park and iPhone 8

Joshua Anderson 4 min read  

September 12th is a special day for Apple, marking the 10th anniversary of iPhone. The first ever event at Steve Jobs Theater in Cupertino, Apple has given us a lot of information and its a lot to take in iPhone 8 though comes with a starting price of $1000, however, includes several cool features i

technology

Google's 20th Birthday Is Here, Have You Taken Tour To Its 1998 Garage Office?

Vikram Khajuria 2 min read  

Google is finally 20 years old, and the company celebrated its birthday with a number of surprises. Larry Page and Sergey Brin founded Google on 4th September 1998, but the company celebrates its birthday on 27th September every year. Today, the company is celebrating the 20th Birthday of Google sea