Apple business Chat in iOS 11.3 | New Update - MobileAppDaily
technology

Apple Business Chat: The Giant's Move Towards Customer Centric Conversations

An Absolute Delight to iPhone Users

https://dk2dyle8k4h9a.cloudfront.net/Apple Business Chat: The Giant\'s Move Towards Customer Centric Conversations

Apple is all set to bring its innovative business chat into the production of new iPhones having iOS 11.3. The company is aiming to introduce Apple Business Chat in order to make chatting experience more personalized for the users. And, the most delighting feature for the users is the app doesn’t get the personal details on users’ data like contact and other confidential information that lies on a user’s smartphone.

Apple is mainly focusing on the elite business group to provide them the full advantage of mobile devices. With this new rollout, the tech giant is specifically after the business tycoons to offer a way for communication directly with the customers. Apple has been focusing on this service for quite some time to make its messaging services more meaningful for the users.

Chats have a lot of advantages over the emails and the conversations that are held over the phone. The fact that conversation threads don’t require waiting for long for another person to respond gives it weightage over other two communication forms. A message on a chat conversation is replied much earlier than the time it takes for an email or other forms of conversation to get the response from other parties.

Apple Business_Chat

Apple is mainstreaming Apple Business Chat with an assurance to not leak the data as the recent Facebook scandal was found to do. By helping customers to keep their personal data private from app’s reach may help Apple to lead successfully towards its attempt to step into a whole new channel called social networking. These days customers do not hesitate to go for apps that make their living and business efficient for them.

The approach would go similar as the multinational has taken for its wonderful Apple News app. The app has a unique model of privacy that keeps users’ data safe enough and makes it a priority not to compromise with the privacy.

Apple Business Chat supports iMessage that is another delight for the users going to pick the app. With Apple Business Chat, the users and the companies can integrate iMessage to expose the features of the app to the customers they want to chat with. Last summer at WWDC, Apple showcased the example of airline seat to help users pick their preference as per the choice. There are chat pickers that a customer service agent can use to offer a graphical set of options to (users so that they could) choose from services, a Time Picker to select the time, as well as Apple Pay Transaction request.

MAD Team
Written By
MAD Team

MobileAppDaily host a team of experienced technical writers, industry wizards, and app experts who have an exact knack of content that caters to the needs of the mobile app targeted audience. We strive to bring you the best of tech!

Top Companies

InMobi
Singapore
Dot Com Infoway
New York, USA
M&C Saatchi Mobile
New York City, USA
Techmagnate
New Delhi, India
Fetch
London, UK
View full report

Latest Articles

Join our global community 135K Followers
technology

Video Surveillance: Everything You Should Know For Feeling Safe At Home

MAD Team 4 min read  

Feeling safe at home shouldn't be a concern, and unless you live all alone in the middle of nowhere (even if that's not ideal), you're going to need to find a solution to keep an eye on things when you're not home.Video surveillance systems are a way of checking your home securit

technology

Apple Ending 32 Bit Support For Mac, Alerting The Users From Today

MAD Team 4 min read  

Apple started informing the  Mac users and developers about the company’s decision to end support for the 32-bit technology. Starting from today, the company will give a pop-up alert to the users while accessing 32-bit supporting apps on MacOS. Apple is making the transition in order to&n

technology

CCleaner Amends Its Policies Of Data Collection

MAD Team 4 min read  

Lately, data sharing by the websites has become one of the biggest bugbears. Now and then, there are concerns about data that is being gathered by the websites and apps. Many times, the users' data was found to be compromised by the companies for their own personal gains. Amid all this, CCleaner

technology

Google's New Secret OS Fuchsia

MAD Team 4 min read  

It's not a big secret Google is working on a new mysterious operating system for a long time. Last August we all came to know about Google’s this project named “Fuchsia's”. This mysterious OS of Google is in news and developers are talking about it since last year. This new