Apple business Chat in iOS 11.3 | New Update - MobileAppDaily
Apple

Apple Business Chat: The Giant's Move Towards Customer Centric Conversations

An Absolute Delight to iPhone Users

https://dk2dyle8k4h9a.cloudfront.net/Apple Business Chat: The Giant\'s Move Towards Customer Centric Conversations

Apple is all set to bring its innovative business chat into the production of new iPhones having iOS 11.3. The company is aiming to introduce Apple Business Chat in order to make chatting experience more personalized for the users. And, the most delighting feature for the users is the app doesn’t get the personal details on users’ data like contact and other confidential information that lies on a user’s smartphone.

Apple is mainly focusing on the elite business group to provide them the full advantage of mobile devices. With this new rollout, the tech giant is specifically after the business tycoons to offer a way for communication directly with the customers. Apple has been focusing on this service for quite some time to make its messaging services more meaningful for the users.

Chats have a lot of advantages over the emails and the conversations that are held over the phone. The fact that conversation threads don’t require waiting for long for another person to respond gives it weightage over other two communication forms. A message on a chat conversation is replied much earlier than the time it takes for an email or other forms of conversation to get the response from other parties.

Apple Business_Chat

Apple is mainstreaming Apple Business Chat with an assurance to not leak the data as the recent Facebook scandal was found to do. By helping customers to keep their personal data private from app’s reach may help Apple to lead successfully towards its attempt to step into a whole new channel called social networking. These days customers do not hesitate to go for apps that make their living and business efficient for them.

The approach would go similar as the multinational has taken for its wonderful Apple News app. The app has a unique model of privacy that keeps users’ data safe enough and makes it a priority not to compromise with the privacy.

Apple Business Chat supports iMessage that is another delight for the users going to pick the app. With Apple Business Chat, the users and the companies can integrate iMessage to expose the features of the app to the customers they want to chat with. Last summer at WWDC, Apple showcased the example of airline seat to help users pick their preference as per the choice. There are chat pickers that a customer service agent can use to offer a graphical set of options to (users so that they could) choose from services, a Time Picker to select the time, as well as Apple Pay Transaction request.

Neha Baluni
Written By
Neha Baluni

Being a Senior Technical Writer at MobileAppDaily, Neha Baluni loves jotting down her piece of opinion for the advancing technology in mobile app world. Having a journalism background, she is a writer by day and a reader by night. Her passion for writing covers different categories of technical and non-technical genre. In addition to writing, Neha loves traveling a lot.

Top Companies

InMobi
Singapore
Dot Com Infoway
New York, USA
M&C Saatchi Mobile
New York City, USA
Techmagnate
New Delhi, India
Fetch
London, UK
View full report

Latest Articles

Join our global community 135K Followers
Apple

Apple's Face ID in iPhone X Might Not Work Well For Childrens

Joshua Anderson 4 min read  

On September 12, Apple officially released the iOS 11 and unveil its Face ID feature in iPhone X at the Steve Jobs theater in Cupertino. Following the launch security researchers and privacy experts start asking the Apple to share the details of the system to understand how it works. Finally, the co

Apple

Siri All Set To Get 'A Lot Smarter' With 'A Brand New Voice' Ahead WWDC

Neha Baluni 4 min read  

For every Apple user, Siri is a blessing. Her voice is so similar that they could not think of passing their days without hearing the same. Meanwhile, I am not here to talk about Siri’s voice but to give you a brand new update that WWDC may have a brand new gift for the voice assistant that ma

Apple

A Quick Comparison of The Latest Flagship iPhones From Apple

Neha Baluni 4 min read  

It marked Apple’s 10th-anniversary last week and that gave me a perfect reason to dedicate a post to this Cupertino-based technological giant to count the contribution it has been doing to humankind since decades. Apple’s iconic smartphones have surely evolved over the past few years. Cu

Apple

Apple Appointed a New VP and Managing Director For The Chinese Market

Eric Jones 4 min read  

Apple considerably knows the importance of the China's potential market and don't wanna give any slip. Apple just announces a major job role in China market of Apple inc., a new VP, and Managing director is assigned to the China's region. Isabel Gel Mahe who is the engineering leader is