Uber Drivers, Are You Using This Feature To Rate The | MobileAppDaily
Mobile App

Uber Drivers, Are You Using This Feature To Rate The Riders?

Now rate riders with reason

https://dk2dyle8k4h9a.cloudfront.net/Uber Drivers, Are You Using This Feature To Rate The Riders?

Uber is working very hard to maintain a balance between the riders and drivers by adding new features to the app continuously. The company provides both riders and drivers a chance to rate each other in order share any complain. However, riders always had an upper hand while rating the driver with some additional options. Now, drivers are also able to feedback the riders with an option to state specific reason.

{IRP}

Prior to the update, drivers were only allowed to rate the rider after every ride, but now they can add additional information if they rate 4 or less. This means next time when an inpatient or rude rider take the back seat keep things in mind you want to tell company after ride ends. Once the ride ends you will see a screen for rating the rider, if you chooses to rate 4 or less Uber will ask you the reason. You will be given some options such as “wait time,” “patience,” “number of riders,” “attitude,” “wanted a new route,” or “other” to select from.

Uber Update

Drivers can choose 'other' option and tell specifically what problem they faced with the rider while riding. If a rider receives the same ‘tag’ twice within 30 days the company will send a warning to the rider. The rider will receive a notification saying that their behavior is affecting their Uber rating.

{IRP}

The rider's poor behavior has always been a point of concern for the Uber and a major cause of stress for the drivers. This new feature enables the drivers to share specific feedback with Uber and the company will  suggest the riders to improve their rating.

All the major and minor updates from Uber is a part of company’s “180 days of change” campaign to heel the company’s damaged image. The company recently also announced to call off its car leasing program, Xchange Leasing after facing a huge loss. As a part of the campaign, the company recently added a feature that teaches basic sign language to the riders to communicate with deaf drivers.

For the Latest Mobile App Technology News and Reviews, follow MobileAppDaily on Twitter, Facebook, LinkedIN, Instagram and Flipboard

James Lawson
Written By
James Lawson

James is a writer and editor at MobileAppDaily and he is famous as a tech journalist at MobileAppDaily. He focuses on the mobile app startups & ventures and brings them to the light. He has started his career as a tech writer 6 years ago just after completing his degree in Broadcast and Digital Journalism.

Top Companies

01.
InMobi
Singapore
02.
Dot Com Infoway
New York, USA
03.
M&C Saatchi Mobile
New York City, USA
04.
Techmagnate
New Delhi, India
05.
Fetch
London, UK
View full report

Latest Articles

Mobile App

What are the Best Ways to Pay for Apps, Games and Casino Games in 2018?

Neha Baluni 4 min read  

There have never been more methods of paying for mobile games from your device, and in 2018 additional options are emerging. The future is all about instant and easy transactions which won’t result in exorbitant fees. As it stands, credit card and PayPal payments still lead the way, but other

Mobile App

Outstanding Business Mobile Apps for Better Job

Eric Jones 4 min read  

These days, having a web presence is no longer sufficient as it is very important for a business owner to connect with the on-the-go customers and employees. Thus, mobile apps are very important for the success of the business. Apart from connecting with customers, smartphone apps enable you to orga

Mobile App

Useful Apps for Busy Executives to Work with Ease

James Lawson 4 min read  

Sometimes, it is very difficult for an executive to complete all the tasks of his or her to-do list. An executive is seen juggling a lot of things which includes team management and project performance etc. In most of the cases, it is seen that such days come around very often and thus, for an execu

Mobile App

Blippar: A Car- Identifying App Gives You All Information You Wanna Know

James Lawson 4 min read  

Mobile app world is getting bigger and bigger every day with the addition of more innovative ideas to the technology. Enterprises are using the mobile application as a tool to penetrate among the users. The mobile application has proven as the best choice for marketing and interacting with users dir