Company is also adding the “Arrival time” feature
Uber, the ride-hailing giant is putting all its effort into the “180 days of change” campaign. The company keeps on revealing a bunch of new features to its app for securing faith and trust of the drivers into its service. Now, the company added new features, again to provide better things to its driving patterns in South Africa.
The latest addition to the Uber’s app functionality will allow the drivers to plan their driving schedule and locations and they can also use the “No thanks button” for declining ride requests. The Uber drivers have always been a point of concern for the company due to several reasons. From being underpaid to using a hack for surge pricing to make more money there are number of things come up from the driver's side to show how they have lost their faith in the Uber. To continue its campaign and make things better with the drivers the new features will be added to the Uber app soon for drivers in South Africa.
With the help new updates from the company now, the drivers can set their time for the for the destination of the day. The feature named “Arrival time” will allow them to give the app the time they want to set for their last destination of the day. After assigning the arrival time to the app, the drivers can go along with their rides for a whole day and the app will notify them at the time to leave for the last destination. The best part is that the app will manage the last ride request for the driver according to their destination route. Along with this, the app will also notify the drivers whenever a ride request could take 45 min or longer and allow the drivers to plan their trip accordingly.
The most prominent feature among all is the flexibility to turn down any request immediately instead of waiting for it to timeout. “No thanks” button will be available for the driver's with every ride request to decline the ride without worrying about their earnings. This will also allow the request to immediately pass down to other drivers without much of delay. Along with the features, the company also revised its rating policy to save drivers from irrelevant poor rating from the riders. Sometimes the riders give poor ratings to the drivers due to some issue with the app which is beyond driver’s control. The new rating policy won't let these types of issues to affect the driver's scores.
However, this is not new for the company to add features to make drivers more comfortable with its service. Recently the company added the feature of ride sharing for the drivers and the new system to rate the riders with specific reasons.
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