Uber is releasing a bunch of new features with its “180 Days of Change” campaign that focuses on providing flexibility to the drivers. The new changes are aimed to charge more from the users if drivers either need to wait longer for the ride or drive longer distances. Additionally, new algorithms will also be introduced by the ride-sharing giant in order to charge more from the riders.
An extra cost will also be imposed on the rider if the driver needs to wait longer than 8 minutes for a ride. Extra charges will also be levied on the users who will ask for a pickup other than the ones that have been registered.
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It’s an acknowledgment that the job of driving begins long before the rider gets into the car, and that some trips, especially suburban ones, don’t feel fair from an earnings perspective, quoted Aaron Schildkrout, head of driver product at Uber. These new surcharges are aimed “precisely at solving those pain points,” he added.
Uber has still not cleared the air about when the charges will kick in but they are subjected to change as per the current market trends. The new charges are likely to depend on the length of the ride. Additionally, the drivers will start to earn the standard time as well as distance rates within eight to 11 minutes of the ride when they are going to pick up the rides.
As per an example provided by Uber, an extra charge of $5.77 was taken for a 4.2-mile pickup that generally took 11.2 minutes of riding. Users will get a notification as a part of their upfront fee on an ongoing trip. In other words, Uber’s new algorithm will help users know the time Uber drivers will take to reach to the destination along with additionally charges that will be added.
Along with the new change, the ride-sharing giant is also working on the cancellation charges that will be renewed. Uber is planning to offer the benefit of the same to both the riders as well as to the drivers.
“We’ve updated our technology to actually detect progress by the driver toward the rider so we can be more nuanced about when to charge a rider a cancellation fee,” Schildkrout said.