The software uses machine learning to capture the relevant phrases and words from the ongoing chat and suggest users relatively.
The Facebook messenger app is equipped with a virtual assistant named M, that pop in the suggestion while chatting with friends. M assists the users with suggestions like what to talk about, sending money to friends and much more.
On Thursday, Facebook announced that it is adding three more suggestion abilities to the assistance in the Messenger app. Now, M will also suggest animated GIFs, quick replies and movie tickets.
M was introduced by Facebook in April this year, it skims the important terms from the conversation and uses them to suggest stickers, location-sharing and event creation options to the users. The software uses machine learning to capture the relevant phrases and words from the ongoing chat and suggest users relatively. Recently it also started suggesting music from Spotify, food recipes via Food network and dinner options from Delivery.com
According to Facebook now M will also suggest the GIF pegged to some particular expressions such as “I love you”, Good morning”, and “Hello”. In addition, M will also help the user by suggesting some quick replies(‘Yes’, ‘no’, ‘I think so’) whenever someone asks a relative question.
Facebook Messenger has also tied up with the Fandango, movie ticketing company to suggest users book tickets of recently launched movies. The movie recommendation feature will jump in between the conversation whenever a recently released movie is mentioned to suggest the nearest theater with showtimes whenever a recently released movie is mentioned. There is also an option to buy the movie tickets within the app.
In case users feel that all the suggestions are annoying they can mute the M by going into the app settings.
The newly added suggestion features will definitely help users to save some time, however, quick reply options are already available in communicating platforms such as Microsoft's LinkedIn and Inbox by Google.
Earlier this year, Facebook shared that the Messenger app has crossed 1.3 billion monthly active users and will continue to grow at the same pace. The company also said that the app’s growth is very important for Facebook as it's planning to add more useful AI features to the app soon.
She is a content marketer and has more than five years of experience in IoT, blockchain, Web, and mobile development. In all these years, she closely followed the app development, and now she writes about the existing and the upcoming mobile app technologies. Her essence is more like a ballet dancer.