Ready or not, here comes AI! Unless you’ve been living under a rock, you know about the much-debated advent of Artificial Intelligence (AI) and its implications (both good and bad) in the workforce sector. While one side of the debate includes present-day Luddites- skeptical of the advent of AI, the others include visionaries like Apple and Google whose continuous efforts are directed towards Machine Learning, Deep Learning in AI. Regardless of which side you’re on, it's simply delusional to believe that AI will not enter the human resource sector. The question that outweighs the long existing debate is that how can we- a race of innovators use AI technology to our benefit?
The answer lies in what can be dubbed as“coaching cloud”- the foundation for augmenting human skills via AI software. As the name suggests, the software acts as a real-time, on-the-job coach, that dispenses guidelines to employees, specifically tailored to each worker and their job role. Coaching cloud companies will be integrated into every sector as it offers a unique asset of training remote workers.
Leading coaching cloud companies often employ a similar approach towards using AI software, where they focus on a narrow set of problems within a specific domain or field. Texito, for example, uses machine learning techniques to hire the right applicants. The second approach adopted by the best coaching cloud companies- use of open source tools like Google’s TensorFlow, Microsoft’s Cognitive Toolkit and Amazon Machine Learning. A very important example of the leveraging of AI is by Guru- that has created a chrome extension that assists workers with institutional knowledge regarding certain tasks. The big boy emerging in the field of coaching cloud is Salesforce.com, whose market capitalization recently passed the $70 billion mark. Yet, it still has to surpass, Facebook ($500 billion market cap) and Google/Alphabet ($650 billion).
AI and the many possibilities around the technology were internalized into the world when Apple first introduced Siri in 2011. Cheap parallel computing, Big Data, and Better algorithms
Became the three major breakthroughs that transcended AI from Siri to present days. Tech giants like IBM transitioned to computation machines into banks and though there was a temporary unemployment among the accounting class, they were quickly absorbed into other fields of work. IBM’s example is just of the many which prove that AI will contribute and not covet human jobs, that will adapt to the needs of emerging advancements.