A significant boom in the number of people using mobile applications for several purposes hasn't gone unnoticed. Banks have also broadened their services by introducing mobile banking app to their customers. With such apps, customers can easily carry out all of their banking transactions on the go. In other words, it is considered as the quickest and the easiest way to manage money.
By using a mobile app for banking, there is no need to wait in queues to pay your utility bills. You can even pre-schedule your payments by simply opting for the auto-pay option. Also, you can view all your account and credit/debit card details. Some apps also offer a personalized mobile banking experience.
As per a recent report, by downloading and using apps for banking, managing money on the move allows people to save 96 million hours and also 24 million miles of travel. It is believed that the daily interaction with customers on their favorite device offers remarkable benefits.
Besides, a banking app is perfectly placed as a highly engaging as well as a trusted channel to present as well as sell other products and services.
A widely preferred banking app is not the one that only shows the number of payments made. In fact, it should also offer full contact information for the payee such as address and the phone number.
The design of the app's interface needs to be clean as well as intuitive. There is a requirement to keep each screen simple and to make numbers, buttons as well as text large.
Users should be able to see their account balance with a simple swipe so that there should be any need of login. Hence, this feature should not be overlooked by the financial institution.
You can get help from a personal banker or can set up an appointment with a financial advisor. Also, you should have an option to browse FAQ's as well as video tutorials so that help can be acquired without speaking to anyone.
A banking app should include this feature through which you can easily locate branches as well as ATMs either based on their current GPS location or a search function. Your results should include hours of operation.
It is crucial to know the exact available balance so that you can save yourself from reckless spending. With this feature, you can know the amount left after scheduling bill payments.
With this kind of feature, you can tell your financial institution that you are traveling with just a simple swipe or a tap.
This feature in a mobile banking app allows you to take a photo of your bill and the app will immediately upload all the important billing information due to which you easily set up a one-time or recurring payment.
You can view a list of your most frequent actions and accordingly, you can customize your dashboard, menu or interface as per your needs.
Apart from using regular passwords, you can use biometric verification with the help of Fingerprint ID or a gesture-based password method.
These are some of the beneficial banking app features which allows you to complete all the banking transactions in a streamlined manner.
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