mobile app development

Pros and Cons of a Hotel App That Every Hotel Owner Should Know in 2021

With every-growing prominence of mobile apps, many hotels have identically optimized their website and mobile app for imparting a better user experience.

Pros and Cons of a Hotel App

These days, travelers expect the hotel to be mobile-friendly. Therefore, it's crucial that hotels must embrace the guest with the user-friendly mobile environment.

However, the most important question that most of the hotel owners struggle with is whether or not a well-developed app is essential for them to stand out from their rivals. To make it easier for such hotel owners, we have come up with a list of the pros and cons of a hotel app.

First, we will talk about the Pros of having a hotel app.

Pros of Creating an App For a Hotel

1. Offer the Ease of One-Touch Booking

A hotel app can save important information of the customers like payment details, and with such stored information, guests only need to go for a few clicks to book the room. Ease of booking is indispensable in offering a pleasant user experience.   

2. Effectively Consolidate Guest Details

A hotel app can track in-house behavior of the guests and their booking habits. For instance, the app can track the interests of the customer by tracking the activities like spa appointment, dining reservations, and timing of room services. This way, the hotel can anticipate the needs of the guests for their future stay.

3. Hotel Apps Create Loyalty

A hotel app becomes effective when it's integrated with the guest loyalty program. Guests will be able to collect points for their stays and direct bookings, which can be eventually converted into rewards.

4. Enables Better Communication

The app can help the hotel staff to quickly respond to guests' requests and offer them real-time updates. Besides, even the guest can perform many time-consuming tasks with ease like requesting room service, early check-ins, and request their car from valet.

Cons of Creating an App For a Hotel

1. More Preference is Given to Mobile Sites

A well-designed hotel website is as essential as a hotel app. The audience for the mobile web browser is vast, and it makes the site a necessity and hotel app an option. It can help in saving hefty fees linked with app creation, as well as its maintenance.

2. Highly Complex and Costly

If you are looking forward to creating a truly worthwhile app, then you should not forget that it requires a hefty investment in development. In addition to this, there can be difficulty in syncing the app with mobile check-ins and concierge functions.

3. Not flexible to Different Devices and Technology Updates

You need to create different versions of the app for iOS and Android devices, whereas one hotel website is compatible across all devices. Every year new devices are launched with new operating systems, which need constant upgrades. Sometimes compatibility issues also crop in and these things create an unnecessary nuisance and a lot of investment over time.

By having a look at these above-mentioned pros and cons, you can make a good decision before opting for a hotel app.

Aparna <span>Growth Strategist</span>
Written By
Aparna Growth Strategist

Aparna is a growth specialist with handsful knowledge in business development. She values marketing as key a driver for sales, keeping up with the latest in the Mobile App industry. Her getting things done attitude makes her a magnet for the trickiest of tasks. In free times, which are few and far between, you can catch up with her at a game of Fussball.

Want To Hire The Best Service Provider?
MobileAppDaily will help you explore the best service providers depending on your vision, budget, project requirements and industry. Get in touch and create a list of best-suited companies for your needs.
mobile app development

How the Coronavirus outbreak rocked the entire mobile app industry

4 min read  

As organizations and communities around the world are impacted by COVID-19, we’re learning each day how we can apply technology to be productive, collaborative and maintain a sense of community. https://t.co/tv8t7Ag9fR— Satya Nadella (@satyanadella) March 10, 2020Coronavirus- If

mobile app development

What is Deep Linking in Mobile Apps and How it Can Boost App Engagement?

4 min read  

Mobile deep linking is one of the essential parts of today’s mobile marketing arsenal. Today, users not only expect push notifications to deliver information but also add more value and ease to visit the landing page. Be it their abandoned cart, or a reminder to check their w

mobile app development

How Much Does it Cost to Maintain an App in 2022?

4 min read  

App maintenance is a recurring and crucial task for every app. Even if you had built an amazing app and added every possible security and safety feature, apps can still have glitches revealing themselves after some time. Therefore, the need for mobile app maintenance occurs. App maintenance

mobile app development

The Who, Why & What of developing a Minimum Viable Product in 2021

4 min read  

You have an idea you think can change the world?Don’t have the funds to launch a company?You fear someone would pounce on the idea before you do?Don’t worry, it’s not a group therapy session but yes we are trying to allay the fears of Startups who’re biting t

MAD Originals
MAD Originals

Cut to the chase content that’s credible, insightful & actionable.

Get the latest mashup of the App Industry Exclusively Inboxed

  • PRODUCTS
  • SERVICES
  • BOTH
Join our expansive network, build connections and expand your brand presence.